Spa Etiquette

Reservations

Sufii Day Spa encourages you to make reservations in advance to make certain the preferred massage,  spa services and treatments or therapists are available. Either a credit card, gift card or membership number is required to secure your reservation. All major credit cards are accepted.

Arrivals

At Sufii Day Spa, all spa treatments begin at the scheduled time, we ask that you arrive 15 minutes prior to your appointment to allow time for check-in. Delayed arrival will interfere with your appointment time and reduce the integrity of the treatment. In consideration of guests, service time will not be extended for late arrivals and full price of service will be expected

 

For the Comfort of Our Guests

Please arrive in comfortable clothing, ready to relax. We recommend that you do not bring jewelry or other valuables with you to the spa. Sufii Day Spa does not assume liability for your valuables. Spa robes, slippers, and beverages are provided for your enjoyment.   So that all guests may enjoy a pleasant and peaceful spa environment, we ask that only those receiving services accompany you and that all cell phones be turned off during your visit.  Children 12 and under are not allowed in the spa.

 

Cancellations & Rescheduling

The treatments that you select are reserved for you. We ask that you provide at least a 24 hour notice if you will need to change or cancel your appointment. All no show reservations will be charged a full service value. Cancellations done on same day will be charged 50% of service value. Spa Parties are subject to separate terms of agreement for cancellation.

 

Gift Cards

Online Gift Certificates are non-transferable and non-refundable. Online Gift Certificates must be presented before services rendered, otherwise, an alternate form of payment will be expected. Valid ID is required at time of redemption. Not to be used for Products, Introductory Offer, Specials or Gratuity unless specified. When an Online Gift Certificate is purchased for a Spa Package, please note the package is to be done in one visit otherwise will be honored at face value. Online Gift Certificates are valid for redemption 3 days after purchase.

In-store Gift Cards are treated like cash. Gift Card cannot be redeemed for cash and is non-refundable. Redeem at time of payment. Any remaining balance will stay on Gift Card and given back to the guest.
Sufii Day Spa is not responsible for any lost, stolen, damaged or unauthorized use of the Gift Certificates.

Introductory Offer

Introductory Offer is good for first time guests on the following services: 1 hr. Classic Massage, 1 hr. European Facial, 1 hr. Body Treatment, Classic Manicure & Pedicure, Photo Rejuvenation and Microdermabrasion. Introductory Offer is not valid with online Gift Certificates or any other special offers. Can not be purchased Gift Certificates.

Restrictions apply.  Not valid with Gift Cards.  Not to be combined with any other offers.  Spa Finder, Spa Wish and Spa Week Gift Cards are not to be used with Introductory Offer.

Gratuities

Gratuities are not included in the value of the services (18% is suggested).

 

Spa Product Returns

All product sales are final.

 

Pin It on Pinterest

Share This